Event Info
IMPORTANT PLEASE READ
Due to COVID 19, there is always the possibility that some restrictions or impositions may be forced upon us at the last minute. We understand that there are some changes to the original event conditions, however all such changes are beyond our control and must be followed in accordance with VIC Health directions. We still believe everyone is going to have a great time and ultimately by agreeing to comply with these directions it means the concert can still go ahead. We appreciate your understanding and patience on the day.
Please note the following important Government mandated changes to BY THE C CATANI GARDENS on Sunday March 14th, 2021. We understand there is alot of information here but we appreciate you taking the time to read this carefully. Dont worry, we will have customer service staff to assist you on the day.
PLEASE READ CAREFULLY AND PASS ON TO OTHER MEMBERS OF YOUR GROUP.
1. ALL PATRONS MUST BRING THEIR OWN HIGH BACK CHAIR
Most people BYO their own chair to BY THE C concerts anyway however right now, as part of our health directions, it is mandatory that all patrons bring a high back (normal size) fold up chair. Each patron must have their own chair. Chairs cannot be shared. This also applies to children. No other type of seating will be permitted (DO NOT BRING low back chairs, bean bags, blankets etc). Blankets for babies/toddlers ONLY are ok. See images below to see what constitutes a "high back" chair.
2. PLEASE ARRIVE WITH YOUR WHOLE SOCIAL GROUP IF POSSIBLE
It would be ideal if you arrive together with your whole social group, to ensure that you can all sit together.
3. QR CODE CHECK IN
All patrons will be required to use the Service Victoria contact tracing check in app to scan the entry QR code at the gates. Please ensure you have this on your phone.
4. PATRONS CAN ONLY LEAVE THEIR CHAIR FOR 3 REASONS
To purchase food and beverage, to use the toilets, or to seek first aid. If it is a hot day, we will be relaxing this rule to an extent, to allow patrons, especially with children, to move around the site more freely and utilise chill out zones or shaded areas and seek respite from the heat.
5. SOCIAL DISTANCING WILL BE ENFORCED AROUND ENTRY POINT, MAIN GATES AND BAR LANES.
We appreciate in advance your co operation in keeping socially distanced when in any queue - whether it be for entry, food or at the bars or toilets.
6. COVID MARSHALLS WILL BE THERE TO HELP
We will have COVID marshalls in place to help enforce social distancing and assist patrons as much as possible. Please co operate and follow their instructions.
7. KEEPING THE EVENT SAFE
Some of the Things we are doing to make our events safe:
- Regular touchpoint cleaning
- Additional Bar, Food & Sanitary facilities
- Additional Staffing – Security and Event staff to help manage social distancing onsite
- COVIDSafe marshalls to ensure compliance
- Hand Sanitiser stations
- Increased communications to patrons and staff
- Additional medical facilities and staffing where appropriate.
Also:
- Please stay home if you are unwell or experiencing any cold or flu symptoms no matter how mild*
- Please stay home if you have been in contact with someone who has tested positive for COVID-19*
- Please stay home if you have tested positive for COVID-19*
- Please stay home if you have travelled overseas or have been in a declared COVID-19 hot spot in the past*
- If you begin to develop symptoms during the event please make your way to the First Aid Health tent immediately.
*Note that a medical certificate may be required if you are seeking a refund due to illness or a COVID related issue. Inability to attend due to illness of any kind is not basis for a refund. There would have to be exceptional circumstances.
RUNNING TIMES
(SUBJECT TO CHANGE)
12 NOON: GATES
1.00PM TO 1.30PM: MOTOR ACE
2.00PM TO 2.40PM: KILLING HEIDI
3.10PM TO 4.00PM: BABY ANIMALS
4.30PM TO 5.30PM: PETE MURRAY
6.00PM TO 7.00PM: JAMES REYNE
7.30PM TO 9.00PM: ICEHOUSE
OTHER IMPORTANT EVENT INFORMATION:
WHAT TO BRING
- Concert Tickets
- Sunscreen and sun hat
- Empty water bottles for use at venue water stations
- Non Alcoholic Beverages - you can bring an amount of unopened non alcoholic beverages with you. Please note no glass bottles will be permitted, or plastic bottles that have had their seal broken. Sealed plastic bottles of soft drink are ok. No Cans.
- You may bring a small amount of picnic food in a small esky (not bigger than 30 litres) or cooler bag. No metal cutlery or glass.
- Comfortable shoes as this is an outdoor, grassed venue
- Credit or debit card only for bar, food and merchandise purchases. No cash accepted.
- YOU MUST BYO high back (normal size) fold up chair. (Do NOT bring picnic blankets or low-to-the-ground chairs).
WHAT NOT TO BRING
- Glass
- Alcohol
- Illicit drugs
- Aerosol cans
- Unsealed plastic bottles.
- Umbrellas
- Cans of drink
- Picnic blankets
- Furniture including but not limited to tents, gazebos or inflatable structures
- Poles, sticks, banners or signs over A4 in size
- Metal cutlery
- Weapons of any kind
- Cameras with detachable lenses and / or tripods, video cameras and audio recording equipment or any other equipment deemed by the Promoter to be “professional” in nature
- Musical instruments, air horns, megaphones, drums etc
- Fireworks, flares or explosives
- Balls (including inflatables), sporting equipment, bicycles, skateboards etc
- Animals – except for authorised Guide/Companion animals
- Any item which is reasonably considered by the Promoter as being able to cause injury, nuisance or offence to any other person attending the event.
MORE IMPORTANT EVENT INFORMATION:
Accessible / Mobility Impaired:
Our outdoor concert sites are predominantly flat grass parkland and in some cases beach areas, and at times, part of the venue can be soft and boggy. For patrons in a wheelchair, there will be an accessible viewing area. However being accompanied by a carer is recommended. We strongly advise that you advise the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance, so we can contact you prior to the event. There will be limited parking for accessible patrons who have a permit. Please contact us if you are coming with a group of friends so we can endeavour to make suitable arrangements for you and your social group. info@zaccariaconcerts.com
Please use the following Accessible/Permit Parking areas (this list shows the location and the approximate distance to the venue):
Alcohol:
You may not bring in or leave with any alcohol whatsoever.
ATM:
There will be no ATM on site so please bring credit or debit card for cashless payments.
Bags:
Will be subject to a search upon entry. Any person in possession of prohibited items may be refused entry to the site. If in doubt leave it at home or in the car.
Box Office:
A box office will be in operation and located near the main entry.
We are expecting large crowds so to avoid queuing at the venue, patrons are encouraged to pre-print e-tickets or collect their tickets in advance from a Ticketmaster outlet.
Cloakroom Facilities:
Cloakroom facilities will not be available. Prohibited items will not be permitted within the event, so if in doubt leave it in the car or at home.
COVID
Due to COVID 19, some restrictions or impositions may be forced upon us at the last minute. This could include things like the seating arrangements, limitations to queues, items that can and cannot be brought into the venue, social distancing measures, time changes, artist changes and so on. Please continually check this EVENT INFO page and our other communications platforms such as our social media pages, and please keep an eye out for email or SMS communication in the days prior to the event.
Children
Babies under the age of 2 are permitted free of charge without a ticket. Children aged 3-17 must have a valid children’s ticket and be accompanied by a parent or legal guardian - sorry, an older friend or sibling doesn’t count. Children must stay with parents at all times.
Food & Beverages:
This is a fully catered venue with a range of bar and food options. Free drinking water will be available in the venue and patrons may bring in empty plastic bottles for this purpose. You may bring your own food items in a small esky or cooler bag. No glass or metal cutlery. Non Alcoholic Beverages - you can bring an amount of unopened non alcoholic beverages with you in plastic bottles. Please note no glass bottles will be permitted, or plastic bottles that have had their seal broken. Sealed plastic bottles of soft drink are ok. No Cans!
First Aid:
First Aid will be in attendance – please approach any of our friendly staff if feeling unwell.
Flasks/Thermoses:
Not permitted.
Pass Outs:
There will be no pass outs for this event so please make sure bring everything you need for the whole day/night.
Photo ID:
Will be required for entry and to purchase and consume alcohol and service will not be provided to people under 18 years of age. Please note that because this is a licensed venue, patrons are unable to take alcohol from the site at the end of the night, whether opened or sealed.
Smoking:
Smoking is prohibited in all parts of the venue, excluding designated smoking areas.
Transport/Parking:
Please note there will be no public parking. We suggest you use public transport, taxi, Uber. There will be limited parking for accessible patrons who have a permit (see above).
Weather:
The concert will proceed rain or shine. Only exceptionally severe weather conditions will affect the performance, so be prepared for either scenario.
Zero Tolerance on underage drinking, illegal substances and drugs:
We have a zero tolerance policy on illegal substances and drugs. Anyone suspected of using or found in possession of illegal substances or drugs will be escorted from the grounds and handed over to the police. Undercover police officers may also be actively searching for offenders. We also have a zero tolerance policy on underage drinking. Parents and legal guardians - If your child is caught drinking, we’ll confiscate your drinks, escort you from the festival and call the police. Please don’t make us do this.
SITE MAP IS FOR INDICATIVE PURPOSES ONLY - NOT TO SCALE AND SUBJECT TO CHANGE
LEAVING THE VENUE AFTER THE SHOW
Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.
Have a wonderful time
Have a question? Email us at: info@zaccariaconcerts.com
Event Info
IMPORTANT PLEASE READ
Due to COVID 19, there is always the possibility that some restrictions or impositions may be forced upon us at the last minute. We understand that there are some changes to the original event conditions, however all such changes are beyond our control and must be followed in accordance with VIC Health directions. We still believe everyone is going to have a great time and ultimately by agreeing to comply with these directions it means the concert can still go ahead. We appreciate your understanding and patience on the day.
Please note the following important Government mandated changes to BY THE C CATANI GARDENS on Sunday March 14th, 2021. We understand there is alot of information here but we appreciate you taking the time to read this carefully. Dont worry, we will have customer service staff to assist you on the day.
PLEASE READ CAREFULLY AND PASS ON TO OTHER MEMBERS OF YOUR GROUP.
1. ALL PATRONS MUST BRING THEIR OWN HIGH BACK CHAIR
Most people BYO their own chair to BY THE C concerts anyway however right now, as part of our health directions, it is mandatory that all patrons bring a high back (normal size) fold up chair. Each patron must have their own chair. Chairs cannot be shared. This also applies to children. No other type of seating will be permitted (DO NOT BRING low back chairs, bean bags, blankets etc). Blankets for babies/toddlers ONLY are ok. See images below to see what constitutes a "high back" chair.
2. PLEASE ARRIVE WITH YOUR WHOLE SOCIAL GROUP IF POSSIBLE
It would be ideal if you arrive together with your whole social group, to ensure that you can all sit together.
3. QR CODE CHECK IN
All patrons will be required to use the Service Victoria contact tracing check in app to scan the entry QR code at the gates. Please ensure you have this on your phone.
4. PATRONS CAN ONLY LEAVE THEIR CHAIR FOR 3 REASONS
To purchase food and beverage, to use the toilets, or to seek first aid. If it is a hot day, we will be relaxing this rule to an extent, to allow patrons, especially with children, to move around the site more freely and utilise chill out zones or shaded areas and seek respite from the heat.
5. SOCIAL DISTANCING WILL BE ENFORCED AROUND ENTRY POINT, MAIN GATES AND BAR LANES.
We appreciate in advance your co operation in keeping socially distanced when in any queue - whether it be for entry, food or at the bars or toilets.
6. COVID MARSHALLS WILL BE THERE TO HELP
We will have COVID marshalls in place to help enforce social distancing and assist patrons as much as possible. Please co operate and follow their instructions.
7. KEEPING THE EVENT SAFE
Some of the Things we are doing to make our events safe:
- Regular touchpoint cleaning
- Additional Bar, Food & Sanitary facilities
- Additional Staffing – Security and Event staff to help manage social distancing onsite
- COVIDSafe marshalls to ensure compliance
- Hand Sanitiser stations
- Increased communications to patrons and staff
- Additional medical facilities and staffing where appropriate.
Also:
- Please stay home if you are unwell or experiencing any cold or flu symptoms no matter how mild*
- Please stay home if you have been in contact with someone who has tested positive for COVID-19*
- Please stay home if you have tested positive for COVID-19*
- Please stay home if you have travelled overseas or have been in a declared COVID-19 hot spot in the past*
- If you begin to develop symptoms during the event please make your way to the First Aid Health tent immediately.
*Note that a medical certificate may be required if you are seeking a refund due to illness or a COVID related issue. Inability to attend due to illness of any kind is not basis for a refund. There would have to be exceptional circumstances.
RUNNING TIMES
(SUBJECT TO CHANGE)
12 NOON: GATES
1.00PM TO 1.30PM: MOTOR ACE
2.00PM TO 2.40PM: KILLING HEIDI
3.10PM TO 4.00PM: BABY ANIMALS
4.30PM TO 5.30PM: PETE MURRAY
6.00PM TO 7.00PM: JAMES REYNE
7.30PM TO 9.00PM: ICEHOUSE
OTHER IMPORTANT EVENT INFORMATION:
WHAT TO BRING
- Concert Tickets
- Sunscreen and sun hat
- Empty water bottles for use at venue water stations
- Non Alcoholic Beverages - you can bring an amount of unopened non alcoholic beverages with you. Please note no glass bottles will be permitted, or plastic bottles that have had their seal broken. Sealed plastic bottles of soft drink are ok. No Cans.
- You may bring a small amount of picnic food in a small esky (not bigger than 30 litres) or cooler bag. No metal cutlery or glass.
- Comfortable shoes as this is an outdoor, grassed venue
- Credit or debit card only for bar, food and merchandise purchases. No cash accepted.
- YOU MUST BYO high back (normal size) fold up chair. (Do NOT bring picnic blankets or low-to-the-ground chairs).
WHAT NOT TO BRING
- Glass
- Alcohol
- Illicit drugs
- Aerosol cans
- Unsealed plastic bottles.
- Umbrellas
- Cans of drink
- Picnic blankets
- Furniture including but not limited to tents, gazebos or inflatable structures
- Poles, sticks, banners or signs over A4 in size
- Metal cutlery
- Weapons of any kind
- Cameras with detachable lenses and / or tripods, video cameras and audio recording equipment or any other equipment deemed by the Promoter to be “professional” in nature
- Musical instruments, air horns, megaphones, drums etc
- Fireworks, flares or explosives
- Balls (including inflatables), sporting equipment, bicycles, skateboards etc
- Animals – except for authorised Guide/Companion animals
- Any item which is reasonably considered by the Promoter as being able to cause injury, nuisance or offence to any other person attending the event.
MORE IMPORTANT EVENT INFORMATION:
Accessible / Mobility Impaired:
Our outdoor concert sites are predominantly flat grass parkland and in some cases beach areas, and at times, part of the venue can be soft and boggy. For patrons in a wheelchair, there will be an accessible viewing area. However being accompanied by a carer is recommended. We strongly advise that you advise the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance, so we can contact you prior to the event. There will be limited parking for accessible patrons who have a permit. Please contact us if you are coming with a group of friends so we can endeavour to make suitable arrangements for you and your social group. info@zaccariaconcerts.com
Please use the following Accessible/Permit Parking areas (this list shows the location and the approximate distance to the venue):
Alcohol:
You may not bring in or leave with any alcohol whatsoever.
ATM:
There will be no ATM on site so please bring credit or debit card for cashless payments.
Bags:
Will be subject to a search upon entry. Any person in possession of prohibited items may be refused entry to the site. If in doubt leave it at home or in the car.
Box Office:
A box office will be in operation and located near the main entry.
We are expecting large crowds so to avoid queuing at the venue, patrons are encouraged to pre-print e-tickets or collect their tickets in advance from a Ticketmaster outlet.
Cloakroom Facilities:
Cloakroom facilities will not be available. Prohibited items will not be permitted within the event, so if in doubt leave it in the car or at home.
COVID
Due to COVID 19, some restrictions or impositions may be forced upon us at the last minute. This could include things like the seating arrangements, limitations to queues, items that can and cannot be brought into the venue, social distancing measures, time changes, artist changes and so on. Please continually check this EVENT INFO page and our other communications platforms such as our social media pages, and please keep an eye out for email or SMS communication in the days prior to the event.
Children
Babies under the age of 2 are permitted free of charge without a ticket. Children aged 3-17 must have a valid children’s ticket and be accompanied by a parent or legal guardian - sorry, an older friend or sibling doesn’t count. Children must stay with parents at all times.
Food & Beverages:
This is a fully catered venue with a range of bar and food options. Free drinking water will be available in the venue and patrons may bring in empty plastic bottles for this purpose. You may bring your own food items in a small esky or cooler bag. No glass or metal cutlery. Non Alcoholic Beverages - you can bring an amount of unopened non alcoholic beverages with you in plastic bottles. Please note no glass bottles will be permitted, or plastic bottles that have had their seal broken. Sealed plastic bottles of soft drink are ok. No Cans!
First Aid:
First Aid will be in attendance – please approach any of our friendly staff if feeling unwell.
Flasks/Thermoses:
Not permitted.
Pass Outs:
There will be no pass outs for this event so please make sure bring everything you need for the whole day/night.
Photo ID:
Will be required for entry and to purchase and consume alcohol and service will not be provided to people under 18 years of age. Please note that because this is a licensed venue, patrons are unable to take alcohol from the site at the end of the night, whether opened or sealed.
Smoking:
Smoking is prohibited in all parts of the venue, excluding designated smoking areas.
Transport/Parking:
Please note there will be no public parking. We suggest you use public transport, taxi, Uber. There will be limited parking for accessible patrons who have a permit (see above).
Weather:
The concert will proceed rain or shine. Only exceptionally severe weather conditions will affect the performance, so be prepared for either scenario.
Zero Tolerance on underage drinking, illegal substances and drugs:
We have a zero tolerance policy on illegal substances and drugs. Anyone suspected of using or found in possession of illegal substances or drugs will be escorted from the grounds and handed over to the police. Undercover police officers may also be actively searching for offenders. We also have a zero tolerance policy on underage drinking. Parents and legal guardians - If your child is caught drinking, we’ll confiscate your drinks, escort you from the festival and call the police. Please don’t make us do this.
SITE MAP IS FOR INDICATIVE PURPOSES ONLY - NOT TO SCALE AND SUBJECT TO CHANGE
LEAVING THE VENUE AFTER THE SHOW
Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.
Have a wonderful time
Have a question? Email us at: info@zaccariaconcerts.com